CARE & WARRANTY

CARE

Nappa leather

Wipe with a dry, soft cloth. Avoid prolonged direct sunlight, heat and moisture. Leather will darken and develop patina with use — this is intended. Do not use solvent-based cleaners or conditioners containing silicone.

Pepita, plaid and Harris Tweed textiles

Brush gently along the weave. Treat marks promptly by blotting, never rubbing. Do not machine wash.

Alcantara interiors

Lift dust with a soft brush or low-tack lint roller. For marks, dab with a barely damp cloth and allow to air dry away from direct heat.

Mahogany

Dust with a dry cloth. Keep away from radiators, direct sun and humidity swings, which move solid timber. Do not use furniture polish.

Hardware

Buff with a dry microfibre cloth. Avoid metal polishes, which will cut the finish.

WARRANTY

Every piece is covered for one year from the date of delivery against defects in materials and workmanship. The same term applies to our leather goods and to the Nespresso machines we clothe.

Ordinary wear from use is not covered — patina, marks, scuffs and the softening of leather with handling are the intended life of the material rather than faults. Nor is damage from moisture, heat or misuse, or work carried out by a third party. Personalised and bespoke commissions carry the same coverage.

REPAIRS & RESTORATION

We repair and restore our own pieces beyond the warranty period, chargeable at cost. Because each piece is made to order, we hold the materials and patterns required. Write to us with photographs and we will advise on what is possible before you send anything.

MAKING A CLAIM

Contact us with your order number and photographs of the issue. We will respond with next steps and, where a return is required, arrange collection.